I took out a loan, lost my job and was unemployed for a year. So they call me 5 times a day with "Where's my money?!
Where's my money?!" Any explanation of "I'll pay when I get a job" were ignored. Then when I get a job and want to pay the loan off they won't reply to any e-mails or voice mails. Any live person at a branch says they can't help me and gives me an 800 number to call, which gets me nowhere.
No one has a record of my account number. One Main Financial removed any doubt I had that America's banks are run by idiots.
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Onemain Financial. The most disappointing about onemain financial loan from Onemain Financial was poor customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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