Not resolved
Customer service

The branch manager of the Milledgeville, Georgia location actually cursed to me over the phone !!!! I work for a local loan office in the same town and we could not recover a title loan payoff so we filled out a Lien Release but did not have anyone at office who was a notary to sign off the lien but a rep from One Main came and took release anyway.

The manage, r if you can call her tha, t started yelling at me and I explained that the customer told us he had the title and that it may have been a lien from a previous loan but we will sign lien release but no notary here and she started cursing at me. I yelled back but let her know how unprofessional she is and to never call this office again.

Mgr. Jim Wills

Reason of review: Really bad behavior from an employee of your..

Preferred solution: Let the company propose a solution.

I didn't like: Just bad branch manager.

Company wrote 0 private or public responses to the review from Aug 21.
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