1.3K OneMain Financial Reviews | onemainfinancial.com @ PissedConsumer

Anonymous

Guest-5378033

Collins, Mississippi

She had poor customer service

Dec 01, 2023

She was short tempered, rude and obnoxious and she told me I was getting on her nerves and I in return told her I felt the same way and thats when I decided it wasnt worth going through that type of treatment I might have needed the long, but I didnt deserve to be treated that way

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Annette D Qwx

Unfair Late Fees

Sep 10, 2023

1.5

I have been a loyal customer with OneMain for several years and I have been pleased with this company up until now. I have been paying my bill on time every month with direct debit, which works very well for me because I am a senior on a fixed income. But now, I am very disappointed with OneMain and it is very upsetting to me. When I did a loan recently, I asked the young man to set my payments so they can be directly debited from my account on the 21st of each month. He informed me that it would be no problem to do that. Now I am told, after much confusion and nonsense that I cannot have it debited on that date each month and now I am being charged exorbitant late fees each month. This is a hardship for me as a senior on a fixed income and I am disappointed that I was told the 21st would be ok when I first did the loan and not it is a problem. I am currently looking for another company to take out a loan to pay off OneMain and be done with this company once and for all. Its a shame because up until now, I have loved dealing with OneMain. Now everything is so messed up and it is disappointing to me. I have several people ask me to recommend a loan company and up until now, I would have gladly recommended OneMain. I will not now. I am upset about the exorbitant late fees Im being charged when I clearly asked the young man if my payments could come out on the 21st of each month. I will be looking forward to finding a way to pay this loan off as soon as I possibly can. I am upset and tired of seeing my account saying Past Due when I asked for a payment date to be set when I first did the loan. I am disgusted and very disappointed with the service and treatment I am receiving. Annette Dodson

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Cons:

Bad experience now

Preferred solution: The issue resolved and late fees removed. I requested a specific date for my payment and I was told it would not be a problem. Somehow, now it is and I am charged unfair late fees because my loan payments were set up improperly.

User's recommendation: Choose another company

1 comment

Guest-2394636

Sep 24, 2023

This is an EASY fix. Pull the contract and show them your payment is to be pulled on the 21st.

IF you have that, you're golden. If NOT, you'll have to deal with the contract YOU signed. By the way, your age means nothing. It's not hard to tell someone who knows they're wrong when they pad a complete with useless noise.

And, we are all on a fixed income. It's sad an old person is still borrowing from jokes like this.

Helpful

Dan F Bdv

Lien on my mortgage

Oct 02, 2023

1.1

Paid off my loan in full 15 years ago and they still havent removed the lien against my mortgage. Im in the process of selling my house and this is still showing up. No one will answer or return my phone calls. This is an urgent matter.

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Preferred solution: The lien on my house removed so I can proceed with the sale

User's recommendation: Don’t use them

Lakenya Myw

Lakenya Myw |

Edmonton, Alberta

Unemployed

Sep 23, 2023

Updated by user Oct 24, 2023

You suck. End of story. Don’t email me any more !!

Original review Sep 23, 2023

I need loan payment deferred for the sept 31/2023. Not sure if this is correct people to talk too. I need a response and also request a payout for my loan. Thnx.

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User's recommendation: Possible

Taiylor Zon

Woodbury, Tennessee

Citi is ripping me off

Sep 13, 2023

1.0

Continuously declines transactions with sufficient balance and places hold on account. Cancelled wire transfer but did not return fee. Avoid at all costs

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User's recommendation: Avoid

Jazelyn Vxw

Waldorf, Maryland

Unlock account

Nov 14, 2023

5.0

Account was unlocked and systems are all ok. Very professional service, timely and easy to work with.

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SandraM G

SandraM G |

Millsboro, Delaware

THIS FINANCIAL INSTITUTION IS RUN BY COMPLETE ***

Nov 13, 2023

1.0

OneMain Financial - THIS FINANCIAL INSTITUTION IS RUN BY COMPLETE ***

I applied to Citi for a charge card and it said I could transfer $1,000 of another card over to the new Citi card. NO...they LIED!!! After I got the card I proceeded to set up Auto Pay with a representative only to find out that NO...NO...auto pay WAS NOT SET UP!!! I then went on line to set Auto Pay up myself. I TOOK AN ACTUAL PICTURE OF THE SCREEN WITH I RECEIVED THE CONFIRMATION THAT AUTO PAY WAS SET UP. BUT NO!!! They STILL contacted me about an overdue payment. THESE PEOPLE ARE COMPLETE IDIOTS!!! TODAY I CLOSED OUT THE ACCOUNT, ASKED FOR A PAPER STATEMENT AND NOW WILL HAVE TO CALL THE CREDIT AGENCIES TO REGAIN MY GOOD CREDIT SCORE. DO NOT DEAL WITH THESE PEOPLE...THEY ARE FROM THE PLANET "ANUS"...THEY ARE BRAINLESS ***

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User's recommendation: DO NOT DEAL WITH CITI...EVER!!!

Melissa R Ory

String you along for nothing

Oct 12, 2023

1.0

I am so sorry I ever re-financed my car with this company. The same guy, every time I talk with him, leads you on that you can take out a small loan and makes you go through the whole process, including ruining your credit score, to tell you no. I would never recommend this company and as you can see noone else would either.

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Loss:

$5000

Cons:

Preferred solution: I asked for a small loan and they have my car as collateral, and all I hear is no. They still make you go through the whole process with a credit check. I will be moving my loan

3 comments

Guest-2417819

Oct 28, 2023

What do you mean by "string you along?" Does that mean they can loan you money IF your credit checks out? If so, that's not a lead-on.

Your credit (and car) wasn't good enough for a loan from this place.

It's business.. Stop the whining.

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Anonymous

Guest-5089018

Richmond, Texas

Inquiry

Sep 11, 2023

I'm not upset. I was trying to find out what I need to do/ provide in order to receive my inheritance. My mother, Theresa M. Bowen, passed away on June 26, 2023. My brother received his. Do I need to send a voided check?

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Anonymous

Guest-4792268

Saint Louis, Missouri

Scam Financial

Jul 12, 2023

4.8

DON'T DO IT/ Pre Approved is A Scam, Do not , They will deny you the Smallest reason if you haven't been on your job a year, They want updated Paid for Car for Collateral, They wanna verification of More than Enough Money , Please Be Careful don't put your Credit Score, in Jeopardy, Please listen, they struct my credit score, denied my loan, (Full time Employee) provided I had all the information requested

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Ladasha Rzg

Ladasha Rzg |

Washington, District Of Columbia

Stop taking money out of my account

Jul 26, 2023

Im want to stop automatic payments because I get paid in and I would rather pay when my check comes from social security

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Anonymous

Guest-4870346

Gloversville, New York

It need a motor rebuild

Jul 29, 2023

Not satisfied with my car loan that I got the car has too many problems already had to bring it back. I had it since Monday had to drop it back off Monday.

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Anonymous

Guest-4860956

New Port Richey, Florida

Paid in full and more

Jul 27, 2023

Payoff was more than what the app said. Unrealistic percentage rate. Customer service was not good .

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Anonymous

Guest-4792555

Chicago, Illinois

Did not receive form in the mail

Jul 12, 2023

Unorganized and does not know how to run a business effectively. I have been a loyal customer and have to credit cards with this organization. I am in good standing. I have a zero balance on both cards. The lowered my standards on one card do to mistakes the made. Now they refuse to send new credit cards to my address

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User's recommendation: Be careful with this organization.

FrankVelasquez V

FrankVelasquez V |

Augusta, Georgia

I would like to change the days of my draft from the 18th of June to the 26th of June. Thank you.

Jun 17, 2023

4.8

I have an emergency and I have a difficulty to have the funds on the 18th that I will be there on the 26th. Thank you.

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1 comment

Guest-2350786

Jun 19, 2023

No!! Why? Because this is a private complaint site.

Helpful

Chris M Crm

Remove a hard inquiry from my credit report

Jun 21, 2023

They ran a hard inquiry saying that I approved for a personal loan. The. They turned around and denied the loan. I want the inquiry removed from my credit report!

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Preferred solution: Remove the hard inquiry from my credit report

User's recommendation: Dont do business with these people

1 comment

Guest-2361482

Jul 15, 2023

What did you think they would do, just give you money? You know your credit is garbage.

Pre-Approved means they picked your name from a list. As the terms say, they will pull your credit.

Helpful

Contact Information

Website:

www.onemainfinancial.com

Mailing Address:

601 NW 2nd St #300

Evansville, Indiana 47708-1013

United States

Phone:

(877) 520-6246

Contact OneMain Financial Customer Service

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Top OneMain Financial Reviews

"Unlock account"

"THIS FINANCIAL INSTITUTION IS RUN BY COMPLETE ***"

She had poor customer service

Unfair Late Fees

Lien on my mortgage

Unemployed

Citi is ripping me off

Unlock account

THIS FINANCIAL INSTITUTION IS RUN BY COMPLETE ***

String you along for nothing

Inquiry

Scam Financial

Stop taking money out of my account

It need a motor rebuild

Paid in full and more

Did not receive form in the mail

I would like to change the days of my draft from the 18th of June to the 26th of June. Thank you.

Remove a hard inquiry from my credit report

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