OneMain Financial - Paying off the loan to One Main financial
I am trying to pay my loan off. I sent a check out on April 6, 2016 and after 3 weeks of it not clearing I cancelled the check.
We decided to walk the check into the branch, but went to do our shopping and forgot to stop at one main. We are not that close to them it's a good 20 miles. I called the branch and was told I can't pay the loan off over the phone. I called headquarters and was told I had to call the branch to pay off the loan over the phone.
In other words I have to turn around and drive back to williamston to pay off my loan.
It was my fault, but I think it's a *** rule. Never one main again!
Reason of review: Problems with payment.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
OneMain Financial Pros: Friendly local office.
OneMain Financial Cons: Payoff experience.
Location: Plymouth, North Carolina
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