Product: Onemain Financial Account Clear all filters (28 of 28 reviews match)
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The first phone call assured no fees, then you need to show you can get a prepaid Walmart card for a certain value, but they will not any of the money on the card, then getting late so changed to Itunes cards, 250 worth.Gave them the numbers even though they assure you...
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Onemain Financial Account
I didn't like
  • Way i was talked too or handled
  • Rude staff
  • Loan contract was falsely represented
#1103439
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I have had my loan since 3/2016 with no problem.I have paid weekly, above and beyond the required payment so that I could always be ahead of my schedule due date. OneMain changed their website and loans and they have not credited my payments since 1/26/2017. So for the...
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Anonymous
Anonymous

I agree with you a 100%. It has become one-sided with One Main Financial since they were bought out. They are now trapping you where YOU THE CUSTOMER are not allowed to pay ex...

Anonymous
Anonymous

Yes you are appsolutly right there service is poor.

1.0
Product
Onemain Financial Account
I didn't like
  • Payments for 3 weeks were never credited to my account
#1014735
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I have a Springleaf Financial account; it has now changed over to OneMain and I just read it originally was American General Finance before it became Springleaf.Why do they continually change names? Is this legal? I did business with Springleaf. Now I can't even log...
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Anonymous
Anonymous

You emailed a representative, which in that case with the company changing their name, they probably got their email changed to Onemain instead of Springleaf. Contact their of...

1.0
Product
Onemain Financial Account
I liked
  • Springleaf
I didn't like
  • Poor customer service
  • Name change worries me
  • No replies to my e-mails
#939361
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Onemain Financial Account Review

#1015100
Received call about my account staff was very rude. Grilling me about my account and why the payment did not go through. I am considering going to corporate. Thats not how you talk to people. No compassion at all
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Onemain Financial Account Review

#1005786
1.3
Details
No one to help someone who works nights or late into them. Online call just ended after several rings. Can't log into online acct. for whatever reason. Was trying to make a one- time online payment of $426.27, but instead it showed up as $42,627.00. So need that cancelled / changed ASAP! But again no way to do so.
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Onemain Financial Account Review

#674072
Terrible reps some dont know how to represent what they work for..hangs phone up on you while trying to get info on your account to be corrected
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Onemain Financial Account Review

#645619
While talking to an customer representative regarding my account. The representative across the room joined in rudely. Where is confidentially. This is no way to operate an office.
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For the SECOND month in a row this company has taken TWO unauthorized payments out of my account.Last month, Tasita Scott was AMAZING and overnighted me my money back the same day. This month has been TERRIBLE. Mr. King WONT return ANY OF MY PHONE calls and everyone...
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1.0
Product
Onemain Financial Account
#896793
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First off the word "snake-oil salesman" does not even come close to the sleazy manager who would likely put his own mother in debt if it served him. The customer service is only one way....that is to say they are happy to help you BORROW. As soon as I stopped the...
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Anonymous
not please

This is the worst company in the United States Don't understand why the government have not check them out, they prey on the working class give them a loan they will never be ...

Product
Onemain Financial Account
#769085
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August 2015 a bank check was issued BY A BANK to pay off my account. At the same time my monthly payment was due, which was an auto pay, which they took. The person I spoke with on September 1 said it should take 7-10 days for me to get my refund. Because both these...
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Anonymous
Anonymous

had similar experience with them. they refused to refund my auto payment. after I paid them off.

Anonymous
Anonymous

Sue them to the fullest.

Onemain Financial Harrisville, New Hampshire
Product
Onemain Financial Account
I liked
  • Local service
I didn't like
  • Over paid account - no refund
  • Out of state service
#700827
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They call my home asking for my husband and when I tell them he is not here I get hung up on. I am allowed to speak on the account there was a paper signed saying so. But I get a smart *** that tells me to call that branch and talk to them. But they are not calling...
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1.6
Onemain Financial Port Allen, Louisiana
Product
Onemain Financial Account
#670687
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The only way that they can garnish your paycheck is through a court order. And many financial vultures will tell you that you have to make a payment of what is more than past due,, or in your case, ''''can only make a one-time payment to settle the debt'''' I did take...
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Onemain Financial Account
#587419
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I was told my account would not be debited due to unemployment insurance. I was assured twice by an associate at one main that my account would not be debited. Well well my account got debited and guess what there is nothing they can do.
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Anonymous
so done

yes there is something they can do and since they told you they would stop it if you had charges due to this they should be made to pay any bank fees. I would get their custo...

Product
Onemain Financial Account
#529915
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payments on my account on time every month for years now and it seems like I just keep paying and the principle hardly moves. I need a calculation as to how this is applied. I feel this should be more than paid in full!!! I am reporting to better business bureau and...
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Anonymous
Knowledge

I heard the intrest rate on unsecured loans are 27percent. If you borrow 7000.00 you will pay over 20,000.00 by the time the loan is paid off.

Anonymous
Anonymous

Read your Disclosure statement you signed, all information you are requesting is in there. Int Rate, # of payments, finance charges, amount financed, and total of payments, an...

Product
Onemain Financial Account
#492360
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