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Received a loan from One Main Financial two years ago. Paid my loan on time each month.

Was laid off and luckily had the unemployment protection. When my unemployment ended, I still had the insurance protection but the payments were delayed. Evelyn at One Main Financial harassed me about a payment when she was well aware I would be receiving 5 additional months of payments. It just took longer than expected.

She contacted my emergency contact and told them details about my situation because she stated she couldn't get in touch with me, which was a lie and discussing my contract with anyone else other than me was against the law. They are a shady establishment and I will never use them again. That is what the insurance is for, to protect you (the consumer) without the additional stress of being harassed by the workers of One Main Financial.

Go anywhere but One Main. You have been warned.

Reason of review: Poor customer service.

Preferred solution: I want Evelyn written up for discussing my personal loan with a family memeber.

OneMain Financial Cons: Rude staff, Customer service.

Location: Alexandria, Virginia

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