OneMain Financial Contact Information

Toll-Free Number:

  • (877) 520-6246 (M-F 7am-7pm Central)

Existing Insurance Questions:

  • (800) 325-2147 (M-F 8am-4:30pm Central)

Existing Mortgage Account:

  • (866) 698-8332 (M-F 7am-7pm Central)

General Account Support:

  • (800) 742-5465 (M-F 7am-7pm Central)

Headquarters:

  • (812) 424-8031 601 NW 2nd St #300, Evansville, IN

Nearest Branch or to Apply:

  • (800) 961-5577 (M-F 8am-5pm Local)

Technical Web Assistance:

  • (877) 520-6246 (M-F 7am-7pm Central)

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Headquarters Address:

OneMain Financial - Corporate Headquarters
601 NW 2nd St #300
Evansville, Indiana 47708
United States

Social Networks:

Summary of OneMain Financial Customer Service Calls

263 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:34 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact OneMain Financial to Ask about:

Payments and Charges:

  • “Would like to make my payment on 12/30”
  • “I need to set up paperles for my bill pay”
  • “To make a payment”

Account:

  • “Account”
  • “Account in correct”
  • “I am a customer at onemain.i need to talk to someone about my account”

Request for Information:

  • “Talk to them about account”
  • “Troubling questions”
  • “About account”

Shipping and Delivery:

  • “Where is my loan money??”

Activation/ Cancellation:

  • “Cancel my insurance”

Website/ Application:

  • “Website denied access”

Employment:

  • “Following up on employment application”

Other:

  • “I wanted to check the status of the loan I applied for no one called me back but they said I was approved”
  • “Information in getting ownership and tittle back”
  • “Credit report”

OneMain Financial Rating Stats

1.5 out of 5 stars
based on 419 reviews
See all 1043 reviews reviews

Rating stats

  1. 289 reviews
  2. 77 reviews
  3. 33 reviews
  4. 10 reviews
  5. 10 reviews

Rating trend

About OneMain Financial

Top 5 OneMain Financial Services

Loan, Customer Care, Auto Loan, Unsecured Loan, Manager

Top 5 OneMain Financial Products

Account, Website

Top 5 Likes about OneMain Financial

Friendly local office, Local customer service, Availability of funds, Staff when applying, Local service

Top 5 Dislikes about OneMain Financial

Customer service, Unprofessional and rude staff and racist practices, Rude debt collector, False and misleading ad and the you are interrupting us attitude, Way i was talked too or handled

Top 5 Related Companies

Springleaf Financial

Summary

OneMain Financial, formerly known as CitiFinancial, is currently a part of Citigroup. The company started at 1912 under the title Commercial Credit and is currently headquartered in Irving, TX. At the present time, One Main Financial specializes in personalized loan products, including secured and unsecured personal loans for debt consolidation, home improvements, vacations, unexpected expenses etc. The company also writes home equity, mortgage, and refinance loans. OneMain Financial provides its services through 1,300 locations throughout the country. The company claims to offer the most favorable terms, ensure easy application process and money availability the same day upon approval.

OneMain Financial reviews and complaints

OneMain Financial is ranked 123 out of 1182 in Loans and Mortgages category

Area Served

USA

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OneMain Financial Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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