OneMain Financial
Reviews and Complaints
Office Manager-Veronica
This One Main office is in San Antonio, TX.
I had been told by my Loan officer that loan had been approved, she even discussed details of loan with me.
A few items were needed: my W-2 Form for 2014 and my contract work summary for 2015 (as I would be working lesser hours, decided to go via Contract for 2015). My assistant emailed all paper work involved. Now the office manager, very rude, tactless and not equipped to be office manager, comes up that I need 1099's for past two years.
I explained to her that I had just switched to Contract work for this year (will start again on payroll again come 2016. Rose Esparza
- Veronica
- Poor training
- Office manager n willingness to find a solution
Preferred solution: Deliver product or service ordered
Onemain Financial - Loan Review from Washington, District Of Columbia
Onemain Financial Loan Review
Onemain Financial Staff Review
Omg!.............Deceived...Help!
I only learned of all the deceptive tricks behind my loan, when i went to get my loan payment modified...i opened a big can of worms!..its a blessing and a curse at this time..because now im in a bind..hoping they will do the right thing..but if not..i wont stop until i get the issue fixed!.I saw that they said i made 200.00 over what i actually did..and apparently when i borrowed approx 1900.00 i now have to have interest fees of approx 6,000!!!!!!!!helloh..i brought them a copy of my social security disability which stated i got 733.00 a month..somehow that turned into 916.00..and the first payment was 290.00!.so basically im living on 500 this month..and my future payments will be 230.00 i had no idea of the deceptions in these papers..im a senior citizen..gullible still..perhaps..but i cant do this!..the loan came to 7500.00!..omg.if i lived on 916.00 a month i could prob survive this payment for five years..but im struggling as it is..can anybody help me/....i just sent a report to the BBB of Cincinnati..but am not very hopeful that they will helpme, but u never know..im sitting here in Ohio..and hoping for the best..what else can i do?
- Extremely high interest rate
Preferred solution: I either want to pay..100 or 50 buks a month until the 1900 is paid off, and complete exoneration of the asronomical fees attached..because of the deception behind my monthly fixed income which is only 733.00 a month..
Falsified documents
- Friendly local office
Interest rate way too high!
Local customer service is always friendly and helpful. My complaint is the interest rate that will take me twelve years to pay off! I feel over 24% interest rate is very excessive. I am disabled and retired on a fixed income!! This issue makes me angry every month I write the check! I think your company is taking advantage of the consumers who do business with CitiFinancial fka OneMain Financial.
Why do I need to enter 100 words when the issue can be explained in less! Now I'm really pissed! It makes no sense, absolutely no sense! I think your lending practices are predatory!
- Local customer service
- Friendly local office
- High interest rate
- Biggest nightmare
Approved for Loan
- Unprofessional and rude staff and racist practices
- Poor customer service
Preferred solution: Deliver product or service ordered
Unfair and Scathing business practices, Centreville, Virginia
Two weeks ago I wrote a review after a horrible experience with OneMain Financial in Centreville, Virginia!!! They told me I was approved, but I needed to bring additional documentation.
Once I got there, I was told I needed more documentation. So I went for a second time based on what the representative told me I needed to bring which was (2) years of tax returns, mortgage statement, voided check, and valid driver's license, I took those things and more, I even had Federal proof of income.
Again, I was told now I needed even more documentation for ($6,000)
I didn't have this kind of consumer treatment when I bought a house or a car!! The manager of this office is unprofessional.
As I left the office I was never told what the outcome would be if I did not bring additional documentation. Now I find out this will be on my credit report which it should't be because I did not agree to anything.
At this point I am bringing legal action. All persons considering this company for financial assistance BEWARE as they are predatory lenders, scammers, liars, and rip-offs!!!!!
Preferred solution: I would like for the Corporate Vice President to call me with and I want my credit report cleared of this application for One Main Financial
Onemain Financial - Loan Review from Broken Bow, Oklahoma
Onemain Financial - Loan Review from Redding, California
Onemain Financial Staff Review
Onemain Financial Staff Review
Onemain Financial - Loan Review from Rancho Cordova, California
About 6 months I was looking for a loan company to assist me to come up or get ahead.Your company was a part of my search who took up my time just to tell me everything looks good but u don't have no credit so we can't help whatever have to the old saying u gotta start somewhere so I understood and took u off the list. Now 6 months layer you searched me out u sent me a letter getting my hope up me thinking maybe they are gonna give a chance sence u seeked me out cause u should have record of me being denied last time due to lack of credit or no direct deposit thru a regular bank.
I pay tenth every month to the same company for the last past ten yes but that's not considered credit I get my check direct deposit to a bank the says u can us us as a credit reference but since its a rvisa ready debit it don't count its verifiable income so you should stop saying you are here to help when you don't mean it.since u can't help me would should be able to say of know of someone who could help to knock the roof off your building cause u help set up another person by giving them a chance. I think it's very heart breaking when u make a persson break down an bece sytr
A loan of $6000.00
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Okay..They do suck no argument there, but they screw plenty of African Americans over, so I highly doubt it had anything to do with the color of your skin.
You should call this a blessing, you could go to a regular bank and get a better rate. God was watching out for you.