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1.5 Based on 199 reviews
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  • Customers like
    • Availability of funds 6
    • Friendly local office 6
    • Local customer service 6
  • Customers don't like
    • Poor Customer service 25
    • Rude staff 20
    • Rude debt collector 12

Rude. Unprofessional do not use this company trying to pay bill nobody can take my money ....

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Hi i apply for a loan and they said i past for the loan for $4000 the office worker is a super visorer her name is ashleyWillam,anyway she told me that my loan went to western union and she said they going to call me to give me the tracking number to pick up my money ok then went the guy from western union call his name is AlexWilson he said my money is in at his western union were he work and that for us to pick it up we had to send $150 and... Read more

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Poor service, scammers, harassed me until no end, called my job, home and mobile several times and then lied. I had solid proof this was being done by the branch manager. Then I had major surgery and was out of work and they knew this but they still called my job. Filed a complaint with corporate headquarters. They tried to sweet talk me and "help" with payments. No help. Just more harasssent. I became unwell after my surgery and still having... Read more

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I applied for a debt consolidation loan on-line about a week ago. To speed this up, I contacted them via phone the next day. I went over the application and received good news that my loan was approved but with one condition, I would have to give them access to my car title. When I told the representative that I prefer not to do that they said fine and lowered the approved amount without having to surrender my car title which I agreed to. Now... Read more

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We apply online and we get approved and when we went to the local branch here when we got all the behavior from the people there which they called them self customer service!!!!Poor customer service we been mistreated because of our race and staff is very rude to us no one call us to let us our application status we have to call to find out after 4 days and over top of that they give themselves the right to shred all our paper without our... Read more

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Took a loan out for $10,000($20,000 with interest)...already have paid almost $30,000 and still owe $4000?????..surrendered my car(which was collateral) and they say i still owe the balance..threatening legal action if i dont pay it!!!! They called my car surrender a "voluntary reposession"

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They constantly call and harass my telephone number and these two same broads laugh and put me on speak phone. Its ridiculous and i had to block 2 of their 1-888 number because at one point they called me 10 times in a day. Now the phone just rang so I have to block another of their numbers. This company is a *** circus.

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Tried to get a loan but they asked so many *** questions ,why I didn't pay a bill 2009 .this's 2016 then the guy Edwardo didn't even know how to read the credit report .last week we were trying to buy a truck he was asking why so many inquires duh they had to summits to loan places,too many questions.

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I was conditionally approved for a personal loan. When I arrived I was advised it would be a consolidation of my credit debt plus loan of $3360.00 I just guessed my balances over the phone. When all was pulled together income was short $300.00. I love the loan prospect the way processor set it up. We did not pursue taking the time to adjust the loan amount down to where I could afford the monthly payments. I feel we could have made the... Read more

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I put my home in the hands of a predatory lender and lost everything. I was lied to and scammed out of my money. I gave it all i had to prove my accusations of fraud but just didnt go to the right people to fight with my evidence. My home was stolen from me for a loan balance that was not accurate and a major error. Now its being sold for less. I have a mission and thats to get my life back together and sue this company to get what im owed my... Read more

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