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1.0

For the SECOND month in a row this company has taken TWO unauthorized payments out of my account. Last month, Tasita Scott was AMAZING and overnighted me my money back the same day.

This month has been TERRIBLE. Mr. King WONT return ANY OF MY PHONE calls and everyone in the office at "customer care" is a joke. I sent my PROOF in on Monday the 1st and was told it takes 24 hours to process my information, called back 24 hours later on Tuesday and was told it was 48 hours, called back on Wednesday and was told 72 hours.

I am SICK of being lied to and passed around to voicemails. This has screwed up my checking account and other bills causing me other fees.

Reason of review: Problems with payment.

Monetary Loss: $435.

Preferred solution: Full refund.

Location: Charlotte, North Carolina

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