OneMain Financial Customer Care Review
This was my 2nd account opened with this company, 1st with CitiFinancial (Good experience) and now with One main financial (Worst experience) To make a long story short, my first statement was mailed to my Ex from 8 years ago, a person I had to escape from due to Domestic Violence and attempted Murder. I stayed in Hiding for 2 years and finally Felt Safe enough to come back to where my family resided.
Well with One main sending my info to that Maniac, they were now aware I was back in the state and they knew I just took out a loan with all my info included in the statement. I was contacted thru a mutual friend that the maniac received my mail and that I need to contact One Main in order to fix the problem, needless to say I was Livid. Instead of using the loan for what it was intended, I had to use it to now move again due to how paranoid I became of the maniac finding me.
I would have liked for the company to have made some kind of accommodations for their incompetence, however, I was told they were sorry for the inconvenience. Once this loan is done, I'm completely done with this company and will never recommend them to family or friends.
Reason of review: privacy violation.
Monetary Loss: $3500.
Preferred solution: Price reduction.
OneMain Financial Pros: Local service.
OneMain Financial Cons: Privacy act violation.
Location: Mableton, Georgia
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content