Onemain Financial Complaints and Reviews

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  • Customers like
    • Friendly local office3
    • Local customer service2
    • How they take care of us1
  • Customers don't like
    • Customer service12
    • Biggest nightmare10
    • Rude staff10

Awful experience. When you call the agent is so friendly and make many nice promises. When you go to the branch is a whole different story. All lies. Im glad I didn't sign any paperwork. Stay away of one main financial. Add comment

Awful place to do business with. Run... Branch manager Demi Swearingen,Pinellas Park,Fl. Take advantage of elderly people,very rude,not a friendly office,poor customer service....run!! Add comment

  • 2 days ago
  • Other
  • High Interest
  • 105
  • REVIEW RATING 3/5

Local customer service is always friendly and helpful. My complaint is the interest rate that will take me twelve years to pay off! I feel over 24% interest rate is very excessive. I am disabled and retired on a fixed income!! This issue makes me angry every month I write the check! I think your company is taking advantage of the consumers who do business with CitiFinancial fka OneMain... Read more

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  • 2 days ago
  • Other
  • Herndon, Virginia
  • Predatory Lending Practices
  • 170
  • REVIEW RATING 4/5

Two weeks ago I wrote a review after a horrible experience with OneMain Financial in Centreville, Virginia!!! They told me I was approved, but I needed to bring additional documentation. Once I got there, I was told I needed more documentation. So I went for a second time based on what the representative told me I needed to bring which was (2) years of tax returns, mortgage statement, voided... Read more

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100% FULL

  • Sep 01
  • Other
  • One Main Financial
  • 1
  • 1
  • 325
  • REVIEW RATING 5/5
Onemain Financial - Prepare to bend over
1 of 3

I got a loan in 2013 from One Main for $8,499.96. Never missed a payment of $276.25 for two years and checked my balance online and it showed I still owed $6,851. In all I paid $6,630 within those two years and by the time I pay everything off the total amount repaid will be close to $16,000. When I fist got the loan I was led to believe the amount being paid back wouldn't exceed over $11,000.... Read more

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  • Aug 31
  • Other
  • Charlottesville, Virginia
  • Piss Poor Service
  • 85
  • REVIEW RATING 4/5

Charlottesville office has less than what you could call idiots working. They can call and harass you anytime, but call the morons when you have a question and they don't have a clue, try call any of the numbers they provide for a full scale runaround. They cannot spell customer service and cannot provide it in any way possible. It looks like they treat the employees the same as your customer,... Read more

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I went to one main in laurinburg nc i took my mother. She been with the company 6 years. The man in there was so rude i wanted to jump across the counter. Im contacting wral trouble shooter everybody that had problems with them need to do the same. Add comment

  • Aug 25
  • Other
  • Seattle, Washington
  • Personal Loan
  • 1
  • 1
  • 456
  • REVIEW RATING 5/5

Don't fall for this "pre-approved" loan scam, they pulled my credit (which, of course, dings your score) & proceeded to tell me I fell below their standards, simply because my income is commission-based & only becomes hourly if you DON'T make enough money in any given month. I average well over $4000/mo & I don't have debt-to-income issues & I have an above-average credit score... Read more

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  • Aug 24
  • Other
  • Centreville, Virginia
  • 1
  • 1
  • 651
  • REVIEW RATING 5/5

On Monday, August 17th I was approved for a $6,000 loan. At that time I was asked to provide a reference which I did. Also, I was asked to bring my latest W-2, A photo ID, and a voided check for the loan deposit. All of this was completed over the telephone at the Centreville Office in Centreville, Virginia. On Wednesday, August 19th I arrived at the office location only to be told that I now... Read more

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  • Aug 20
  • Financial Scams and Schemes
  • Warren, Michigan
  • 563
  • REVIEW RATING 5/5

Got a pre-approval notice, my husband and I discussed and thought a "consolidation loan" would be very helpful. I would MUCH rather carry a balance on a credit card then dig a deeper hole. However, because we did submit the application, a SCREAMING foreign accent leaves messages for me multiple times a day demanding we come in to move forward with the process. THANKS, BUT NO THANKS! Glad I... Read more

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