Onemain Financial Complaints and Reviews

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  • Customers like
    • Friendly local office1
    • How they take care of us1
    • Local customer service1
  • Customers don't like
    • Customer service12
    • Rude staff10
    • Rude debt collector9

  • Aug 25
  • Other
  • Seattle, Washington
  • Personal Loan
  • 238
  • REVIEW RATING 4/5

Don't fall for this "pre-approved" loan scam, they pulled my credit (which, of course, dings your score) & proceeded to tell me I fell below their standards, simply because my income is commission-based & only becomes hourly if you DON'T make enough money in any given month. I average well over $4000/mo & I don't have debt-to-income issues & I have an above-average credit score... Read more

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  • Aug 24
  • Other
  • Centreville, Virginia
  • 386
  • REVIEW RATING 5/5

On Monday, August 17th I was approved for a $6,000 loan. At that time I was asked to provide a reference which I did. Also, I was asked to bring my latest W-2, A photo ID, and a voided check for the loan deposit. All of this was completed over the telephone at the Centreville Office in Centreville, Virginia. On Wednesday, August 19th I arrived at the office location only to be told that I now... Read more

Was this review helpful? 0 0

  • Aug 20
  • Financial Scams and Schemes
  • Warren, Michigan
  • 443
  • REVIEW RATING 5/5

Got a pre-approval notice, my husband and I discussed and thought a "consolidation loan" would be very helpful. I would MUCH rather carry a balance on a credit card then dig a deeper hole. However, because we did submit the application, a SCREAMING foreign accent leaves messages for me multiple times a day demanding we come in to move forward with the process. THANKS, BUT NO THANKS! Glad I... Read more

Was this review helpful? 2 2

  • Aug 20
  • Loans and Mortgages
  • Mcdonough, Georgia
  • 326
  • REVIEW RATING 4/5

Was approved for $5000 loan using my truck as secured collateral. However, could not sign my documents and proceed until my tittle came which was approx. 3 weeks later. My tittle came and I called and was told my application got rejected out because they didn't know they were waiting on my tittle, so I had to re-apply and was told I was approved for $7500. I was about to bring in my documents... Read more

Was this review helpful? 1 0

  • Aug 17
  • Loans and Mortgages
  • Loan With Impossibly High Interest Rate
  • 563
  • REVIEW RATING 5/5

I had a negative experience with this particular branch in Blue Springs, MO. At the time I and my partner took out a small loan, we didn't use our cars as collateral thankfully. But 2 years later, I saw that the principal on the loan hadn't moved much and went online to look at our loan. Figured out that if I made our bi-weekly payments, the principal did go down with more applied to the... Read more

Was this review helpful? 2 0

They never stop calling. They offer a glorified payday loan. Add comment

  • Aug 14
  • Other
  • San Antonio, Texas
  • Employee
  • 505
  • REVIEW RATING 5/5

This One Main office is in San Antonio, TX. I had been told by my Loan officer that loan had been approved, she even discussed details of loan with me. A few items were needed: my W-2 Form for 2014 and my contract work summary for 2015 (as I would be working lesser hours, decided to go via Contract for 2015). My assistant emailed all paper work involved. Now the office manager, very rude,... Read more

Was this review helpful? 0 0

I been a customer for6 years,2loans .late never! Went in to borrow3.5k ,offered me 4years at25.7% interest! Really! Told them never again and walked! Add comment

  • Aug 12
  • Loans and Mortgages
  • Preston, Idaho
  • Onemain Financial Loan
  • 1
  • 1
  • 367
  • REVIEW RATING 5/5

Reading about somene else's bait and switch loan offer with 28%. That was a deal compared to the 36% I'm paying. I called for a payoff today. It's $300 more than I borrowed almost a year ago with on time payments of MORE than the scheduled payment each month! Stay away! Calling the customer service number listed on Onemainfinancial.com I got ConEd Gas! I thought I phat phingered the dial and... Read more

Was this review helpful? 0 0

I lost my job and was told not to worry about paying the unemployment insurance would take care of it. The insurance denied the claim! Now they are rude and call everyday at least 5 times a day. Add comment

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